Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-10 Business days |
| Canada, Europe |
7-10 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Frenxys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://frenxys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery in two months. Interesting design, see as accurate.
It was 2,5 months in Sochi. The watch is good, stylish everything works Thank you
It’s exactly as advertised. The bangle has springs that make it comfortable to put on. The watch ticks quietly. The metal is highly reflective and the watch is walking on the line between being cool and looking like a piece of junk
Thank you to the store elegant watches I advise everyone
The watch is super. Very stylish look.
The watch is beautiful, but on my thin handle hang out
Montre éblouissante parfaite
Very beautiful watch, exactly like the picture, looks elegant and rich. Arrived within a month to Canada, love it.
Très bon achat.
Le produit a été perdu dans toute la russie, 5 étoiles pour une solution rapide à la question ali sur le remboursement. Dommage pour moi et le vendeur, désolé...
Montre Super belle
Zwina
Look cute, the bracelet is easy to dress
La montre est arrivée en entier, bien emballée. Ça a l'air super, ce que je voulais.
I bought my wife a gift very much
Très joli
The clock came, completely according to the description. Everything works fine. I'm very happy with the purchase.
Pas comme prévu
Excellent watches, the style of R-NIH, then beautiful. We walked for a long time, two months. The goods were tracked. For such a cost just super!
The clock is beautiful, almost two months went to Moscow! I put out time and they went right away. Product and store recommend.
I liked the watch very much, they do not look cheap
Super original watch and comfortable to wear!. I recommend it.
Gražus. Užsakau ne pirmą kartą.
Très beau merci au vendeur et je recommande de m'en occuper car le prix est excellent
Tb
Hi there. Watch interesting, stylish accessory for the summer. Delivery to Belarus about 2 months. Bracelet plastic, already a little with scratches, you need to wear it neatly, but for such money .... Everything is fine
Bon état .. Bien emballé .. État de fonctionnement .. Bonne qualité .. Expédition rapide dans les deux semaines à Srilanka pendant la situation de Corona
I have received my order, but the order takes along time before it arrived, but finally I received it It was packed perfectly and was received in good condition. Thank to the store
The clock came within 2 months, although the store was sent very quickly. I thought they 'd come sooner. But they stood to wait for them. Very beautiful, work correctly, without failures. The view is quite rich, despite the price. Thank you to the seller, the watch is without scratches, very stylish.
Très belle montre Je recommande! Livraison rapide en pologne
Beautiful hearty, nice.
Reçu et semble élégant et de qualité
доставка полтора месяца, часики хорошие, смотрятся классно, на руке удобно
Très belle qualité recommandée
Duge garniy, I'm pre-war, I recommend
Apparence fière allure, recommander
Fast shipping. The watch is very cute
The bracelet is scratched. Went 3 months. On a thin hand hang out
I love it
Thank you, I received the goods, I recommend the store!
Delivery very long until 4 months. Seller honest przedłużył time protection order. Watch is prześliczny same as the zdjeciach. Recommend
The shipment has been pretty fast and the watch is identical to the description. Highly recommended store.
Very long
Montre cool, pas la première fois. Bracelet oblaziet, environ une demi-année. Inclus batterie. La photo nouvelle montre et quelle année, se sont régulièrement batterie encore native
Thank you. The truth does not go yet) as I will add a review. Light, beautiful. The store responsible immediately confirmed the order and immediately sent.
Cela fait plus d'un mois, donc les montres sont très belles, mais j'ai déjà changé les piles 3 fois, et je commence à m'empêcher de prendre du retard, c'est dommage.
Cool and go very quietly
The store was very accurate. I endorse the product
Les montres sont bonnes, tout comme sur la photo du vendeur, elles étaient bien emballées, donc pas blessées sur la route, merci au grand vendeur
Thank you! They're great!
La montre est très bonne, mais la main devrait être un peu plus épaisse
Les montres sont superbes, je suis très satisfait de l'achat. Merci!
Parfait
Merci! Bon vendeur
Watch liked, made of metal, on the hand are felt, made qualitatively. Delivery is almost two months. Comfortable, dress like a bracelet. They walk for sure.
La montre est belle, pas sur une main épaisse
SUPER All OK FAST DELIVERY :) Thank :)
Très belle montre, avec batterie, avec bracelet en métal solide qui tient bien à la main. Livré emballé, sans mariage. Entièrement conforme à la description. Je suis tombée amoureuse de cette montre. Merci au vendeur! Je recommande le vendeur.
Très stylées, super montres. Sont arrivées dans toute la biélorussie en deux semaines. Merci au vendeur. Je recommande!!!!
Superbe! Très élégant!
According to the description I will Add that price in PL 6 times higher so even lead time is acceptable
Parfait!! J'adore merci
Very cute watches look more expensive than they cost, but the only thing that came in the course so it is unknown how much will keep the battery. Very long delivered. And in general, very comfortable.
Very nice but small
Cool
The clock is beautiful. Correspond to the description. Thank you store!
I liked the watch very much! Seller.
Super
Watch zamowiony was 18.09 and doszedł 2.12. Well packed. Ładmy and elegant.
Finally waited! Almost 2 months went for hours, original, like quality, packed well, with pressed wheels, whatever the battery does not sit down.
Le produit est conforme à la description. Je recommande
The order is very satisfied, the watch is steep!
Watches normal
The watch is cute, as in the description and in the photo. Delivered for about a month. I did not communicate with the store. Packed well enough. thank you!
заказала 11.11. получила 30.12. в МО, спасибо!
Good watch⌚. Good delivery. I will have delivery in three weeks
La livraison à penza est d'environ 40 jours. La montre est confortable. Je commande ma femme une deuxième fois. La première fois, ils étaient recouverts d'or, qui a pleuré sur le bracelet en six mois. Voyons combien il y en a.
All Super
Very long delivery. We 've already opened a dispute. I'm happy that the goods were all delivered.
Belle montre
The watch is cool, I recommend the store.
Merci. La discipline commandée est arrivée avant la date prévue, il est recommandé de traiter avec le vendeur
Bon produit pour la valeur.
Very nice watch. On a thin hand.
Tout livré. OK.
The watch itself is normal, but here's a bracelet of some kind "thread" at all (, on the hand looks like it's not an ice (. I will try to replace the bracelet with a strap (I hope this can be done), and with this bracelet I will not wear this watch for sure-I do not like it from the word neither to the city such a bracelet on the hand... I attach a photo... see for yourself, decide for yourself...
Watch Super!!! On the hand look very nice. Only went long
exactly as described thank you
I liked the watch, I'm happy, but I was very worried I thought the parcel was lost, for a long time, but it's worth it. Recommend.
C'est un produit de très haute qualité. Je suis très contente de ce produit
Belle montre
Super.
Very worthy. The hand looks cool
Belle, montre habillée. La description est précise, est arrivée rapidement. Merci au vendeur.
The watch is just as beautiful as the picture, its price is excellent The watch is just as beautiful as the picture, its price is excellent For a beautiful watch just as in the picture, its price is excellent I loved her very, very much.
The clock went to Kiev for two weeks. Beautiful. The only thing-they are yellow gold and I do not like it very much.
The order was received, everything works, the clock is super, the order is davolna. Advise. Thank you.
Adapte la description
La montre est bonne, seul le bracelet est petit
OK
Super produit, tout aussi super vendeur! Je recommande!!
The watch is cool, on a thin handle, very long delivery
Comme précisé dans l'annonce
Часы за такие деньги приличные. Браслет на руку средней полноты. Смотрятся хорошо.
Super pour 100 roubles. Mais je parle sur une main maigre.
Ça fait très longtemps (3 mois) que j'ai aimé le produit que le vendeur recommande.
looks good works good
Je recommande le vendeur.
Les montres sont tout simplement super, sont arrivées rapidement, bien emballées. Je recommande le vendeur.
Très joli, jusqu'à présent fonctionne bien.
Comme décrit
Beautiful
Kéfir
Товар не пришел
Pristychna for mesets and half, but the prespecies situation E is disassembled. Beautiful and working.
I so happy to receive my order
Super comme décrit
The clock is exactly like in the description, I'm very happy. came even earlier. thank you
Thanks store Goods satisfied Seller recommend
Très jolie mais dommage 2 mois d'attente
Liked, the bracelet of the watch approached the size
The clock came quickly. Wrote out silvery, quality, for me, so even better than in the photo. Very happy.
Très élégant, confortable, j'en prendrais plus, mais la russie n'est pas vendue
Très beau. Il semblait plus grand sur la photo et c'était bien que le comptoir soit vraiment plus grand. Mais livraison très rapide au Portugal, très bien emballé et c'est vraiment beau. Merci!
Très beau, aimé, bien assis sur la main
Liked
Super montre. Ce sont mes préférés. J'ai accidentellement cassé les précédents et commandé exactement les mêmes nouveaux sans y penser. Très confortable et élégant. Tout le monde y prête attention. Livraison dans la région de moscou en 4 semaines. Livré plus tôt que promis. Produit satisfait. Je recommande le vendeur.
Excellent watches, though they went long. I took it as a gift, so I calculated for good quality
bueno
Conforme à la description. Merci. J'aime ça.
одна из самых долгих достаток с Али. шло 2.5 месяца. качество соответствует фото. часы приятны на ощупь, нигде ничто не царапает. жена пока довольна
The goods are very satisfied, thanks to the store, the clock was a month, but really liked!) I recommend
It was very very long, the Duma that will not come, Even opened a dispute, but came late for a month
Super
Excellent
Je ne commande pas pour la première fois. Livraison rapide
The clock really liked, they look very beautiful, there is nothing to scratch, the store umnichka, it's willing to contact that it's very nice, though the delivery is is very The seller and I recommend it.
Belle! Très bon emballage.
Классные часы, берите, не пожалеете!
מושלם
Montre que la description, si aimé, moi, JE suis reconnaissant pour le vendeur, il intégré 4 ordre dans un colis, très cool montres
Pretty. But... we went very long.
Very elegant, fit on a thin handle, watch As on photo
The parcel came on time. Packed normally, the glass is whole, there are no scratches anywhere, batteries immediately in the clock, you can immediately use. The watch looks very stylish. Bracelet is dimensionless. Everything is cool, thank you, we are very happy with the purchase.
Good qulity. Let's see how long it takes.
Arrivé en retard, ça vaut le coup, merci!
Jolie montre, l'air impressionnant, le seul point négatif long service
Divine everything! And quality, just like the photo. It's my second order and I'm going for more!
He is sooo beautiful say. More beautiful than the picture. Nicely packaged neatly and very quickly received. Good store. Really a good store.
Very beautiful and quality Chaski. Very well packed, the bracelet is dimensionless. Stylish and expensive look. Batteries are inserted. I'm happy with the purchase very much. Thank you
Superb watch, received quickly, and serious store, I recommend
Tout simplement chic!!! Je recommande tout! Merci!
Delivery more than 3 months. Has received in the last minutes of protection)) well packed, no scratches and etc. The watch on the hand sits perfectly. Was pleasantly surprised that they came with a battery
Bon
Well packed. Beautiful, quietly ticking. Went very long, 2 months. I did not communicate with the store.
Livraison très longue, à hmao, commandé début novembre, reçu mi-février, j'ai déjà accepté de ne pas les recevoir du tout. Et dans l'ensemble, les montres sont normales, le prix en conséquence.
Super.
I love it it’s very cute
commande bien reçu très bien emballé comme sur la photo je recommande le vendeur merci
Belle et avec style
A little delayed delivery but I really liked the watch.
Watch class! Recommend!
They came for hours, as they said, but for a very long time they went, came without a box, give if someone, probably not very, but if you consider the cost.........
Hours liked, delivery to Nikolaev a little more than a month, came and perfect condition, thanks to the store for the quality goods.
I order in this store on the 2nd time, the 1st Watch so someone liked that they spelled at work. The goods go long (up to Stavropol. kr. It was 2,5 months) but above all praise, everything is clear as in the picture, very stylish and unusual, not "embossed" from famous brands, and if and "embossed", then not in color))), packed well, safe, on the watch itself protective plastic, so that the battery does not sit down, I recommend it to the store!
The clock went very very long. Somewhere in Russia wheeled. The store even already returned the money. The clock itself is cool. It is worth a stub, so that the clock does not go on the road in vain. Product and seller recommend!
Tout est comme l'image. Bonne montre normale
Nice watch.
The watch is super, I hope not to change color soon. it looks elegant on the hand.
Montre chic! Merci!
Belle montre, élégante. Comprend une batterie. Livraison longue mais je recommande vivement.
La montre n'est qu'une bombe. Ça a l'air chic. Je commande une deuxième fois, c'est-à-dire Le revêtement en plastique a été effacé avec le temps, il suffit de mettre à jour la montre. Je le porte avec grand plaisir. Je recommande
Belle montre!! J'adore c'est élégant
Beau, confortable à porter