Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-10 Business days |
| Canada, Europe |
7-10 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Frenxys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://frenxys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well, that was truly a bargain. My order is in the post already, can't wait to collect it and give it a good try at home
Arrived quite fast. I was a bit disappointed with the quality of product, Q thought was something more realistic and not like a sheet of paper, but to Q works well. Hopefully is showing results.
Super satisfied
I'm starting to master
amazing quality, will be ordering more! Thank you!
все работает ,товар пришел за месяц до архангельска ,качество хорошее
As the description
Very good, match the description.
Good product, I liked it very much
Awesome it was great my dad love it
Excellent!
Everything works. Thank you. Muscle really strains
Thank you beautiful, item very fast arrived ALSN thought. Looks top, have not tried. Seller I would recommend
That's what I asked for and the same as in the photo, now to prove it to you. Thank you Mr. salesman.
Works fine. On the stomach holds, even doing household affairs, on the buttocks is peeled off when moving. Batteries little finger, two for each device. Let's see the result. And so 5 points
Works, there is a feeling, as in the end will be seen, delivery 5 days to Samara
It came quickly enough, the device works, so far I did not have time to pump anything, but it will crack well.
Cool thing, came quickly. Seller 5 +. The only embarrass for how much Velcro is enough.
Came very fast in 1,5 weeks That's how everyone would work.
Came the goods even before the specified period. Everything works fine. Sufficiently powerful, the vibration is well felt on the body, on the most powerful mode could not tolerate. Super!! Nothing is inferior to models for 10,000 t. + Additional adhesive pads are included
super store. highly recommend.
Perfect, it works very well, very happy.
Received very well as description I advise you if serious store I put you the photos
J’ai pas encore essayé
Don't give me enough sensation
Super, I recommend
Perfect, thank you!
Трясет что надо. Берите - не пожалеете!
I came quickly in two weeks. Packed neatly, everything is whole. No damage. To each overlay there is a sensor, which is fastened on the buttons. All in working order. You can choose the program and power. Power from both weak-relaxing and intensive-reducing muscle. About efficiency I can say from myself: it will not help to lose weight, if you want to drive excess fat, adjust the food and go to the hall. This toy can be as an additional procedure-supporting))) for its money-Super!!! Recommend store)
Works beatifully. Each device requires 2x AAA batteries, not included. I am using during the training, and it promotes a big power up. I just think the manual could be improved, showing the correct position to place the devices and the difference between the modes. I have particularly struggles to use the buttock ones, very hard to find the position and the device is not strong enough to such a big muscle (in my particular case, as a Latin woman)
Arrived very fast OBR store working # all right
I came very quickly. Haven't checked yet
It came quickly. Looks decent)
Merci
It was quick. Everything is well packed.
Perfect super fast delivery indicate
In excellent quality and quickly delivered-2 days. everything works, thank you!
Very compliant more than try it, very fast delivery in three working days!! Really I recommend
All came in the kit as ordered. Everything is complete and corresponds to the description. I have not checked in the work yet. As I check, I can complement the review. Overall satisfied.
Súper
Excellent!
perfect everything works perfect
Works really good. 4 setting I’ve started on level 4 which is highest and work good along with other exercises arrived early
Thank you very much!!!!!!!!
The product complies with the description, the delivery was quite fast. I just tested it all works. I will see after several uses if it is always the case.
The product is in a good condition, but the stickyness is very poor.
Goods received, looks okay but not tested yet.
Amazing works very well. I'm very happy.
Found very weak intensity, put up. The The piece abdomen the 2 parts top and two low, have the impression that not work. Only felt chain in 2 middle. Still not used to other parts.
Well packaged and works. (battery not supplied) Now more than testing
Excellent goods, waiting for the result
Exactly as published. It works properly, a little painful but it can be used to
супер!!! оценили вместе с супругом.насколько поможет конечно посмотрим. с продавцом не общались, но заказ доставлен достаточно быстро и в полном комплекте
Free two-week, are in Italy!!! Advance
One of the programmers does not work, does not turn on and does not charge
Works well :) Very quickly sent. Recommended store :)Excellent product :)Thank you very much :)
Thank you! Order came. All as shown in the photo. I haven't tried it yet. It is necessary to recharge this device., and then it will be visible how this device works
Arrived quickly in France. Not tested yet
Pleasantly surprised did not expect such an effect, everything works, and most importantly, not what batteries everything works like this, recharging from usby wires.
Nickel
Looks good. Still try. Well packed. Small manual.
The order came even before the deadline. Everything works.
Works excellent, buy extra gelpads
Pas encore essayé
O produto funciona direito, espetacular. Porém não vem tão bem explicado como usar e aonde encontrar o gel colante quando esse desgrudar
Works fine, everything looks exactly like in the photo!! Batteries are not included, take separately Pinky! Also in the kit there are no helium patches, they eventually begin to stick worse to the skin
Like the product, all equipment work very well. The arms and legs, above 1 are shock many strong could not pay the 1. But will give sensitivity of each. The abdomen and buttocks are reliable, shocks are bearable. Recommend to anyone.
Product surprised me thought not work. More Super work back to buy more times
good store, fast delivery arrived faster then usual the goods as described in the seller page thank you
Brand new is always a good buy, especially at such a price. really really really glad i opted for it
Received very quickly recommend store very serious and product works well thank you for being honest
Very fast shipping. Product compatible with description, well packed, came not broken. Works Very well
Perfect! I just have to know how it is used
Very very very fast delivery! Packed well, complete set, works fine. The switch button switches and speeds, after selecting the mode, press the switch button and then with each press, the stimulator is more powerful and more powerful))
a l air efficace
Everything is fine, everything works, sent quickly, and came before the indicative date, the goods are worth their money!
Great! The battery lasts super long, the only downside is that the stickers do not stick too much after several use It's not painful
The goods came intact. Bought a kit. Everything works. 6 modes. Instruction for Russian found on the Internet. The impact is strong enough. The result is to speak early-it must be time.
parfait
A side works other not because?
Not tried yet. Well received .. sent in a plastic bag then envelope bubbles
Good product, arrived in two weeks, packed well, checked it works as it should, I will still order, I recommend the store
Top Recommended
Everything has come, works
All very good and fast
I'm happy with the product Beche without hartien opakovka.
In Astrakhan it arrived in 6 days! 6 days!!! I'm shocked. What I want to say. Masseur kaaaapets is like crap. On the hand I could not stand)) on the stomach still did not sculpt. On the leg squeaking teeth stood: D :D. I took it to break the frozen muscles. Sometimes the shoulders and back hurt. I do not know how I will use it, but as an option sometimes it will suit my husband perfectly: D
fast shipping, havent tryed yet, but store recommended !
Perfect thanks
The goods came quickly. All in the kit. After use, I will add a review.
Everything's in order, it's all right. It works perfectly. It is recommended.
toppp
Complete. More than testing.
Cool I hope to see results be careful do not put too hard start with the 1 I made the mistake of putting 4 I took a shot of juice I still can not believe it...
The glue isn’t good enough so it’s very manually... but pretty fine product for its price.
The goods came intact, I will check the working capacity later
Operation ok, free delivery, thanks to the shop.
gostei muito, esperando fazer o resultado como promete
Excellent Work perfectly well The delivery was 20 Days. Highly recommend the store % thanks so much seller
Good product
I received them thank you
아직사용해보기전이지만 포장도깔끔하고 예살배송시간맞춰서와서 너무좋다 접착력이 약간 아쉽지만 저렴하게 좋은걸삿으니 감안해야겠다 별다섯게 뿅뿅 ☆☆☆☆☆
I have nothing to say it is impeccable
Todo a llegado perfecto, es igual a las fotos. Todos los programas y velocidades van muy bien y se nota sin hacer ningún esfuerzo. Gracias vendedor muy recomendable.
Parfait
The delivery time very fast, fits the time it tells you when you buy it. The packaging was going correctly. At the moment I only used it once but it does its function. It has different levels of intensity and if it is noted that it does the function of contracting the muscle. It also comes with a little book where it explains you how it works (it comes in English). I'm happy for the moment. When I 've tried it a few times, I'll leave another comment with my opinion respect for this stimulator.
Parfait
The shipment arrived in very good condition and very fast.
Thank you. Received I buy again this vendendor
działa bez zastrzeżeń. ,bardzo szybka dostawa
OK
Great product, it's in polshu very quickly, give Courier. The effect is. The results will be in time. Try not to forget and share.
It's arrived perfectly, I 've loaded and tested the abdomen and buttocks, with two different ones and everything goes well, the other two are missing. The difficult thing is to place them well in their corresponding muscles and then notice that they go in unison, I usually notice one side more than the other. It must be complemented with balanced exercise i diet, but there are no miracles. This is a complement, not a magic lamp.
Fast delivery and very good recommend to everyone
Vertical fast delivery yet still using it but fun using it
Wow pratsuo, cry good good
Got, batteries put, tried, easy tingling, the result certainly needs time, so let's see what comes out of it
Seems correct foremost
Very good the arm's not going but it's ecellent buying
The now does not communicate still Hope still speaks with it
Came very fast and works really good!!!
Terrific stuff even arrived quickly and at home full of writing good product. ARM parts that may be a bit more grab the squeaker had wish baby girls romper fall off as Arthur insecurity.
Fast and efficient delivery. Compliance between the product and the ad.
fonctionne super bien
Good product works great I'm on time
Good weight, I advise the producer
Order 11.2 and 22.2 has arrived in Spain. Product identical to description, works perfectly I recommend
Performance is looks like a decent living gel adhesion is weak and think the product is too thin. Strength or for centuries by manual on Anna and the inconvenience the note. Shipping is faster
5/5 Phenomenal price. Very fast shipping.
Good Goods
Arrived very quickly indicate this store!
The product arrived ahead of time. Thanks to the store. Recommend
Aztskaya thing! The stomach beats so that the guts turn out There is an instruction in English. 6 Operating modes. Works 15 minutes, then turns off. The instruction says that you can use 3 times a day for 15 minutes. For work, 2 Pinky batteries are required (not included)
Ok. Does not include batteries. Easy to use
Everything works!
Мне очень понравилось, очень быстра доставка, до Ростов-на-Дону пришла за 12 дней. Мощный и лёгкий, есть несколько режимов с разной силой удара током. Уже опробовала, привыкала мин 2 и повышала силу ударов и т.д. Буду ещё заказывать, прикольная штука☺ p.s. Через 10 дней пользования напишу какие стали изменения в фигуре
Very good
Thank you to the store, at first I could not understand and I did not work anything, but the seller told everything in detail. At the beginning, you need to connect to the network, but the simulator will not vibrate, it will start to work only when it is turned off from the network and click on on on on The simulator came quickly, well packed. Thank you seller. I recommend the product. Waiting for the result.
Todo bien
Cool thing! Hands herachit be healthy, the first time turned on, already jumped)))
Useless thing. Current the day so that you want to tear the simulator or throw it away. Yutuba shows that it is a waste and money. Although pervert might like it.
Entrega rápida, muito antes da data prevista, artigo bem acondicionado e chegou sem danos. Funciona perfeitamente. Recomendo.
good shipping ,works well ,cheers
V pořádku,přišlo brzy
Well packed, working and in perfect condition. Can buy, works.
It works
Everything is clear. Only one was charged. Pasted the largest and turned on immediately at 4 points. The current slits so that then an hour of sensation. VSK is great. I like it
Compliant, works well, easy to use. Fast Delivery
Perfect, as in the picture
Hard to walk but very fast delivery even I had to go recover it in relay point it was very close to home
super
Loved, all right, highly recommend!
Very well I had one of the devices that does not charge the store sent me another thank you
Nice
Painful when you put it to the maximum so it is effective!
I have not tried it yet, but everything is neat
Fast shipping, great product, all is ok ! (This is 5 bags of 2 pads)
Loved it strong works nicely on the lift العظلات packaging excellent recommend doing careful
Sends very fast
my second order in this store :) thanks for great service! is amazing!
Perfect Works very well
Great. Multiple modes. The impulses are strong.
All as described!!
Packed well, delivery fast. Advise.
Super! Fast delivery 24h, great product, great store! Thank you!