Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-10 Business days |
| Canada, Europe |
7-10 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Frenxys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://frenxys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It seems the mirror leave Hood
Very beautiful, came in 3 weeks
Deshmansky bumper. I wasted my money. Mirror and not a mirror. Everything is stuck with your fingers.
Good
The cover is beautiful, but it took too long to arrive
Normal
Kettle ぺきなしょうひんです. try et hair blisters bun also Twinkle also kettle ぺき without flaw.
The case is just as shown in the picture. Delivery was prompt and the case is beautiful and good quality. The holes are cut in accurate places and fits the phone perfectly. Well packed. The mirror part has extra film protection which is to be removed when used. Love that it has a mirror. Very handy.
The cover is just super! My wife is happy! Not only is it just beautiful, so soft. Buttons are pressed easily! I recommend to buy!
Thank you so much!!! Shopping is happy! I ordered 2 cases, combined into one parcel, which arrived at the Altai pretty soon. Thank you!
Took off the star, because the cover in glossy places is all in scratches (
I was ecstatic))) case chic, thank you very much
Bien
Good looking case
good
Very cool
Excellent.
The cover is cool, better than in the photo, the delivery is fast, traceable. Thank you store!
linda capa
Lovely case
Packed well, without scratches, on the mirror surface an additional protective film. The cover sat on the buttons and the camera perfectly, looks chic. And most importantly there is a mirror, take the girls, you will not regret it. Thank you very much to the store.
OK
Great stuff. Came up perfectly. Recommend
The cover is whole, but the appearance is tinplate. Scratched. Did not like at all
생각보다 배송도 빠르고 괜찮은거 같아요 :)
The goods went on a month. The cover itself is beautiful, but all scratched and as if a display case (
The material is hard, not doubles, with mirror effect back, protect well!
It doesnt fit so my phone sticks out
Good cheholchik
Super
Excellent, the store stuck with the film so that the glass does not scratch
Cover as in the description, I recommend the store
Cool case
Класний чохол. Виглядає гарно.
Shipping is fast. Track-tracked. Cover-normal quality. On 12 Pro Max-sits well. Its money is definitely worth it.
Quality as described by the supplier and delivered very professionally.
Good
Arrived very fast, looks exactly like in the picture, Happy with this purchase!Thank you!
Quality case
The cover is generally cool. Order came quickly
It came a little scratched from the rest very well
The mirror is plastic and can easily be scratched and looks dirty due to scratched stripes, and it does not shine as it shows on the picture. Fast shipping!
With this case as if already went
The goods came quickly, in 2 weeks. All as in the description, I recommend.
Thank you all wonderful
Perfect.
Not bad
It came quickly, a little scratched mirror, hard selimit. Not bad)
Excellent cover, was covered with a raincoat and did not scratch at all, although at first glance the gloss is very gentle
Everything is like in the picture, the Mirror, the view is wonderful. One drawback-the glossy mirror surface collects all the dirt and all the prints, it is necessary to wipe often. But it looks very cool!!!!
Wow
I love it, same as picture, fast delivery but it had 2 small scratches on the mirror
Хороший чехольчик
Thanks) everything came quickly!
Class!
I like it very much! Reflects well, slightly distorts. Bright, spectacular!
よい
The goods received, corresponds to the description
It is incredibly beautiful!!! Just do not admire, delivery 3 weeks. Thank you very much to the store!!!
amazing ... i love it
The view of the cover is just bomb and manufactured qualitatively. Review of the cover see the yutub Channel:» Alexey Sergeev»
Duge is pre-war! Super lock and clean
Super, it looks very beautiful, the store is super duper, everyone recommends this seller to everyone, umnichka all quickly delivered, very quickly. Quality is super. Without thinking of ordering from this seller!
Everything is fine
Came me a phone case. I was pleased. The order was shipped immediately. Track tracked. Came packed in a pu film. Came without defects, whole, all the buttons of the hole correspond to for X. Sequins at a minimum remain on the fingers, do not crumble. This is definitely⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;
Fast and equal to that of the photo
All as in the picture
I love this one.really glittery and nice
the case was good but the mirror was damged a lil bit.its ok though thanks to the store
thank you store. I love it
Case as in the picture, 5 of 5
Luxury case, came faster twice the set date, everything is relevant, I recommend the store!!!!
Top
Это второй чехол,очень нравиться!!Рекомендую
Super she and very nice shiny effect guaranteed
Very nice the mirror is beautiful the glitter does not stick and very economical
It would be better if not the post, it arrived in Moscow in 3 weeks
The cover is good, the plastic is not shockproof.
Great and comfortable! The main advantage is the presence of a mirror surface, with which this case coped with Hurray)))! Well, the buttons in IT function normally! Recommend
The case came well packed in excellent condition the one that ordered the store thanks to the seller I recommend
Даже лучше, чем на картинке)
Beautiful and quality cover.
16.02 ordered, received 29.03. I liked the cover, there was a protective film on the mirror
same as picture
Ok
Чехол был сильно исцарапан, но продавец вернул деньги .
Super beautiful shell
Dugé shvidka delivery, yakyust ter
Been waiting for the goods more than 2 months
Amei, perfeita
The cover is beautiful and came quickly, less than a month, but for 1 day the use of all the mirror is already in scratches, it's offensive (
Matches Photo
Very good case
ひかくてき はやく とどい, "and the ょうひんもがぞうとおりでまんぞく. Though there were some flaw with Yoshi. also べつ things Chii ゅうもんするとおもいます. Thank you very much.
beautiful. love it
Love it
Sooo waited for this case! The result: Came up perfectly in size, the side buttons function through the cover perfectly, compared to other covers, straight in fact very nice, pressed without effort! But one huge for me, but-came with a scratch on the most visible place under the cameras... it was very upset, because, again, I will repeat, I'm not sure.
Ordered 21.02, came 12.03 in a combined parcel. Cool cover, very beautiful) looks expensive)) I still pasted protective glasses with glitters, so it turned out great, supplemented the image))
Good looking case
oui
good!
Very nice looks thank you very much