Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-10 Business days |
| Canada, Europe |
7-10 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Frenxys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://frenxys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Case bright, cool, went under a month
Nicely, it is very nice and it's like acrylic the back, I really liked, late as 3 or 4 weeks to arrive
Very pretty, just like the picture.
Ok I like thank you very good store recommend 100 × 100 very fast shipping just like the picture
Very beautiful and quality cover. Protects the phone well:>
The cover is super, a week earlier came.
Fast delivery, case very nice, recommend
Very cool case, fits perfectly, came two weeks earlier
Super cover, I'm happy On the A32 villages is ideal
Thank you
The case arrived quickly, along with the other one. It matches the store's images. However, my side buttons are red. I'm not sure if that's a factory error or intentional, but it doesn't bother me. The glitter inside the case doesn't move, so if you're looking for flowing glitter, this case isn't for you. I am overall satisfied with this purchase.
Super pretty for the Samsung a52s Good quality
It's just like the sales picture. Fits your mobile perfectly. The housing is light and soft. Very happy with the purchase.
Чехол красивый, но сделан не аккуратно) На Самсунг А52 подошёл!
I received according to the description and it goes according to the very pretty price
To the phone, the phone came up perfectly. All as in the description
Top, like
The side buttons are green, I don't mind but it's a fact to say, beautiful.
Good product and very fast shipping, only percance is the color of the buttons, they should be of a more similar tone or allow to choose them
I love it
Came delivery earlier, cool 2 pieces for 154 rubles, in general I liked it, everything is fine and there are no scratches thanks to the store
Excellent, bright cover. Corresponds to the description.
The case is just super
I love this Super cute and looks more if your cell phone is white❤I asked for more stuff and I loved it if it took about a month but I arrived in perfect condition. Very satisfachaaa❤
This amazing, I really like the way it looks!
puikus dėklas
Beautiful case. Good material, good protection.
Beautiful cover, buttons are easily pressed!!!!
As description. All ok
It’s not the best quality, the cuts are rough and buttons are orange, it looks weird with such a delicate case, in my opinion. Otherwise, it fits ok
Nice case.
Case bomb, on Samsung S 20 FE fits perfectly! Very beautiful, the sequins are glued and do not get there. Came quickly (18 days to the Orenburg region). Advice to buy, I recommend the store!
I loved the projector.
This is very nice case.
It's beautiful just like the picture
It's good, however I was sent the model I wasn't.
fenomenal
good store
Fast, accurate and accurate. I recommend it to everyone, who wants to receive an order without problems. Thank you dear, and more satisfied customers!
overall cute, one issue on s20 when using 0,5 zoom case os visible in the photo. did not have this issue with other lense covering cases
Excellent case delivery fast
Very nice and light, I will buy again
A cover of norms, but on the photo it seemed that sequins there are sent, but there just print on the case. Good quality.
Came in time, everything coincides with the description. The only thing I did not notice is that the buttons are so bright, why is not clear, well, well, most importantly, look carefully in the photo.
Very satisfied! Thank you
Very quickly came, 2 weeks taking into account holidays to Moscow. Quality, beautiful, I recommend.
Arrived quickly, the quality is excellent
The cover is not worth its money. It looks like a cheap touch.
It is like the picture, cute, but the red buttoms really bother me.
The product arrived in perfect condition, equals description and arrived super fast
She's very pretty, I don't agree to my cel but it was my fault I misasked the model haha but very satisfied and super fast I arrive
Very beautiful, but unfortunately did not fit the size, be careful to choose a cover for the phone model
The case is very nice, only I had a mistake picking the model from my phone and it didn't fit, but it was a personal mistake, but the very nice and good quality case.
It took me 2 weeks to get to Mexico, I loved it is nice, thanks to the beautiful store product, it looks divine on my cell excellent product I would ask again
Beautiful very good quality, perfect fit I loved
Recommend!
The goods in the harnyom station, the area is not felt by rosemir for naushnyakawa, ale is not a problem so Yak I'll take the wrong the the Up to Kieva dbollo for 25 days
Great product. arrived on time
Very pretty
Some defects but very pretty
Product fitting . Beautiful Phone black Ultra
Beautiful and very good quality
Excellent quality equal to the image
Just like the very cool photo, the only thing the buttons are green.
Very nice and as the description
Beautiful case. High quality and thick. I happy! Recommend!
I just love it, I get there sooner than expected
super
Très bien
Buttons of volume and inclusion in the photo in the color of the cover itself, and in reality orange, it is not clear what they are such a color.
very beautiful
It's very pretty and I'm coming very fast
He arrived in about 1 month and something, just as described
He said it was glitter but it's fixed the glitter doesn't move anywhere when the Mobil rotates
The product arrived in 16 days with free shipping, the quality is very good
The cover is just super! It is very Beautiful and cute! Sequins do not go!!! The summer cover is perfect for the phone a03s!!! There is a hole for the imprint and the sound buttons do not light up!!! All Savet summer cover for such a not high price!!! But I want to say that the delivery was long enough.
Thank you the phone case arrived safely to Morocco and in a short time
Very nice and quality cover
I loved the color the design and everything is tough
Excellent case, did not even expect. Very beautiful, the phone looks great, in the hand comfortable, the buttons are comfortable. Perhaps one of the best cases that I bought on Ali.
It's beautiful and it's perfect
Good item. Thank you so much
quicly delivery perfect
very nice case. thank you!
Very nice as seen in the photo arrived before time
Delivery is very fast in postmat in Moscow. everything corresponds, thank you!
Came with held sides, but in general beautiful)
Very nice material. Arrived earlier than expected
I love this one. very pretty and beautiful.
The description was accurate, of very good material and of very good quality, store 100% recommended.
Super pretty. The plastic material of glitter is not silicone from which it yellows so it is perfect.
I'm happy with the purchase, I recommend. delivery is fast. thanks
Great case. Fully corresponds to the photo. I came quickly to stop.
Stand case high quality nice, protects nicely the phone, the only thing I didn't expect were buttons color green Otherwise foremost great.
Shipping .....
Very nice and arrived very fast I recommend 100%
Product comply with its description. Satisfied with my order.
Beautiful cover
Very beautiful cover! Thank you store!
Goods yshov Duzhe, 2.5 mіsyatsya Yakіst Cena vіdpovіdayut product Seller Duzhe priєmny from spіlkuvannі
Good quality. I like it . Fast delivery
It all came together in one parcel (6 products). Sakhalin came quickly, in less than a month. The cover is not plastic, but hard silicone, it's difficult to bend, on lavender A52, it looks very cool.
So pretty and girly!! Good quality too, I recommend!
Very pretty same as the picture
In this nothing to say as I come to concepción chiguayante very well thank you for your responsibility and wonderful housing
Very good furniture product. Recommend. Arrived sooner than expected and also the side back of the case has certain stiffness that protects the phone to shock.
Для своей цены- просто супер !
bellissima
Nice cover and fast delivery.
Good quality
Very cool cover, even better than in the picture, I recommend! Came up perfectly. Delivery three weeks.
okay
Cute, arrived in the county. Area for a month, approached the а51 clearly, only why buttons green, but, in principle, no big deal) More features one blёstka red, but it is not so important in general-Rivers
מצויין as the picture perfect
nice
A good cover, but on A32 a little tight side buttons. So the button to turn on and off the phone had to take off
The cover came up to A32 just right, as in the picture, delivery of the national team quickly to Novosibirsk. thanks to the store
04.11 ordered and already 23.11 took the class to the mail! All fit
Just fine! Very precisely, straight Ka Aga picture! If you think that there are sequins inside that are Iridescent, I do not want to be upset, but these are just sequins and all. The goods are very excellent quality! without a single scratch.
Very pretty cover
good product
It's just super! To the Orenburg region reached 20 days) very satisfied with the order!
One in one as in the picture.
The case in shape and color is perfect for Galaxy S21 Fe
Very nice case, it fits exactly to an A71, very nice colors, the quality feels tough, as it appears on the page
I love it
It looks great.
Very nice, came very fast
very nice
Expected more glitter, but the plastic is pleasant and thick, the buttons with a cover work perfectly. The order took about three weeks.
Came in excellent condition, perfectly approached the phone.
An awesome cover, ideally approached the Samsung A10. dense, beautiful, protects perfectly, the camera is recessed, and the frame of the camera is smooth with an epoxy coating. The only negative is the color and material of the buttons, they are plastic and almost do not press, but I just pulled them out and quietly interact with the phone and without them. glitters chic, there is a lilac gradient, but on my blue phone it is not visible. The gradient is well visible in the last photo, there the daylight turned out.
Arrived in 14 days, well packed. Fits perfectly, good quality.
The order came in 2 weeks, the case sat perfectly, I'm very pleased. I recommend ordering here!!!
Beautiful, same as the photo
Very nice and economical, thank you very much. Greetings.
My order arrived before the date indicated, good material, only the buttons to go up and down don't make good contact, the rest all very well
Thank you for the product. very good,same as bought in goos condition.highly recommended store.
Very good product on the phone sat down as a native recommend product and store
excellent
A beautiful mack with nice glitter, looks expensive. It has red accents on buttons for volume and locking which is giving a special effect. A mask isn't made of silicone and it's very hard but I love it so much because it looks so good on phone. It fits excellent on Samsung Galaxy S20 FE and camera is protected good. It's identical to store image. Came very quickly to Croatia, about 25 days.
exactly as discribed. well packaged. would order from again. Thankyou.
Muy Chula
Excellent, very fast delivery.
This beautiful color is identical I arrive very fast
Perfect state. Only that he takes 2 months to arrive
The cover came in 15 days. I liked it very much. Thank you.
The same as the image, except for the side buttons that are orange, which disentons with the tone of the case. But nothing I can't fix with a little acrylic paint. The color of the case and the glitches are great. It came super fast.
Case bomb, for Samsung A32 is perfect, delivery three weeks
Cool case
Everything came perfectly
Very nice comfortable handle cover. 25 guns came in. Thank you
It's like on the picture. Realy nice. I recommend.
Very beautiful case, sat perfectly, cutouts for the camera match. Side buttons too, the only one, the lock button is too easy to press, by accident with a light touch even
Fits perfectly the same as in the photo
Perfect.
It has very cute finishes, such as the image, is perfect on my phone. I'm more than satisfied with the purchase
It's very pretty even though I hit the broken end.
Very chula I love stars and glitter is well distributed the only bad thing I see is that color blur should be more intense to make it look good what color is otherwise happy with the purchase, I arrive before the estimated time.
Product super satisfied Shipping came for 2-3 weeks
She's very cute, I thought the stars and glitter were moving ajjaja
looks nice, but why are the buttons on the side neon green???
Very beautiful, the only, Red Buttons on the side look ridiculous)) delivery to Minsk, Belarus, 2 weeks
Good beautiful cover. Delivery was 2 weeks to Ukraine, and it was incredibly pleased. The quality of the case is good
Good quality and fast delivery.
Very beautiful cover!!!
On quality: there are not large serrated holes on the holes. The size approached perfectly. I shoot one star for inaccuracy in the description, more precisely a photo. Because there is a small purple gradient, and in fact there is no, it's offensive ( Red Buttons on the side-it's not clear why they are red, but this is my jamb-did not notice in the store's photo ( In general, the cover for 160r is not bad, you can eat)
took over 3 months to get to Nigeria
Exactly as pictured, the buttons area is kinda sensible while grabbing the phone, easy to press.
came quickly its so good...futs well with my Samsung A52
ඉක්මනට ආවා Recommend this store
I literally love it! It combines 100 with my phone and is perfect. Thanks to the store
Good cover, delivery was fast
Arrived in good condition and very fast
Delivery took 10 days, quickly. The goods are satisfied. Seller recommend.
Exactly to the publication, it didn't take two weeks to get to Mexico, I loved them!
Certainly expect a slightly different, thought sequins inside moving from the bottom up, and they are glued
Love it. She's beautiful!
Amazing case,very beautiful looks on the same color phone. Came quickly to Lithuania.
Great case! Very beautiful and brilliant. There are many sequins, they hold securely.
Super cute. Thanks
muy bien
fast shipping. exactly as described! cute little case
i love it thanks
❤️
Very pretty, it came fast