Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-10 Business days |
| Canada, Europe |
7-10 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Frenxys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://frenxys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
High quality grips, would highly recommend.
получила эспандер. ребёнку понравилось. довольно тугой. рекомендую магазин.
The goods is very good
Всё супер, пока не удаётся сжать даже 200, для этого и покупал чтобы на перёд)
Reasonably priced like this are quite rare to find. I appreciate the store hard work and effort
Заказывал на 100фунтов (~45кг). Ощущается мягче, чем регулируемый на максимуме в 40, возможно просто из за удобства хвата. Сравнить к сожалению не с чем.
Handles unglue. I had to put it on the cosmophene myself and so everything is fine.
All is well
It came in 14 days, badly put on the nozzles but it's not critical, as I do already 100 pounds light, take 150 immediately and will be normal, in general, everyone is satisfied satisfied
One of the handles is spinning. And so everything is fine. Beginner 100-150lbs maximum.
I’ll ok !
Took on 300 lbs, overall all satisfied except for one moment, this is that one pen scroll, not caught.
Goods came quickly
In general, the goods are not bad. It came fast. The only spring is loosening. If in the beginning I could not squeeze it with two hands, then literally a couple of days later almost closed to the end. And in a week completely. Loosening but not much.
Very well
Good expander, nice to work
Very cool thanks
When opening the parcel, the handle fell off
fast shiping for 20 days
It's very complicated to close it, it takes a lot of strength
For a long time, the order was processed, about a week. With this in mind, a little less than a month went by the Stavropol territory, goes with a bag and soft pads on the handles
מצויין
Все пришло, все отлично, продавцу спасибо!!
Not very convenient, although the iron is like iron
OK
Thank you! It's okay!
The goods received what is in the description. After use, I will add a review
Everything came, the packaging bag was opened, but all namaste. For beginners OK.
Everything is fine, but it is not clear with your lb, write in kg.
Complicated for beginner
Bought 200, take 100 or 150 for beginner very hard 200
The goods came with a marriage, wrote to the store. Without problems returned compensation for marriage. I am seller recommend
Good Goods
OK
All right but, I recommend buying from you. Up to 150 LB 60 kilos or 68 kilos as I bought 300 pounds 150 Kilos and even with the two hands are almost impossible to close., I trained with 10 to 60 kilos, then went from 60 to 150 kilos but it's impossible.
Consistent with the description. Shipping 20 days
збс, всë четко, советую предплечье забивает с 7 нажиманий брал на 250lbs
Good looking
It came fast enough, everything is okay
The contraption looks very good quality, it's very hard and the handles and cases are great detail. Care when choosing resistance are really hard
Ordered expander 100 lbs for the beginning I will order more brought in a month store very good recommend because of my the big hand expander seems small but it is quite weary
Dugé schvidko zlamaall (
fast shipping and good quality grip!!! recommend!!!
ok
Good quality product, heavy and thick spring(300lb).Delivery less than 3 weeks. 300lb definitely not for begginers, not able to bend it with two hands. Thanks
Good store. The product arrived fast.
Product is great, came very quickly. Recommend items and store!
Impeccable very good product
одна сторона расклеилась, пришлось подклеивать
Feels at 200lb level black torneo, but still top for their money! So in general, the norms do not slip, does not creak, the norms are shorter
Выглядит достойно. Чуть шире чем торнео в спортмастере. То скрипит, то не скрипит, но я его ещё не прожимаю до конца. 200 для новичка многовато, зато есть куда расти.
Ordered a second time. Quality is good, I recommend it. Shipping fast.
The order came quickly, the quality is good, I liked everything, I would order again myself, I recommend to buy
Very long sent goods. In general, everything is fine. The 200th on the load was just. Read reviews, write that a small insect. As for me, that's just right. In the hand does not slip!
Cool, but the handles are glued badly. We left on the 2nd day.
Top quality, satisfied
Not much creaks. But the price is still super. 200 lbs is quite a lot. I'm a normal rubber expander squeeze a hundred times easily, this one is 12 reps, therefore, not for beginners.
Delivery is fast, 4 stars because 1 pen is not glued. 100 lbs is generally light, its even 10 year old high school will burn. Take a minimum of 150 and above.
Orders are satisfied, everything is fine, Delivery 1 month
Genial
wszystko zgodnie z opisem.
סבבה
nice product
The goods did not come in the best condition (there are many chips)
Ótimo produto
Took 200 feet. It turned out to be quite tight, I recommend taking a smaller load if you just start. My dimensions are 190/80
Good expander
Normal expander can be safely taken
was pleasantly surprised with the order
The goods arrived quickly. But with a non-stick handle. But a couple drops of epoxy and all the rules
I think it is really good quality piece, but my only issue is that I can't use the gripper because it is way too difficult. I am sad because I do not see how I will be able to work out with it. I should have bought a 200 or 250 first.
The expander has one handle began to leave the Mount, turns, which slightly prevents correctly compress the expander. Another my expander ordered from another site does not have such a problem. 200 lbs don't think it matches, maybe as usual lighter kg by 10-15, but this is in principle the norm, for "left" expanders. 200 lb do not recommend those who did not deal hard with 150 lb. In the end, the product is still satisfied, although there were some other expectations, good Gifts in the form of a pouch and attachments-rose the mood.
The goods came quickly, the quality is satisfied.
Creaks but it does not interfere
заказ пришел быстро, всего за 2 недели; ручки было тяжеловато надевать,но не критично, на металлических ручках видны небольшие зазубрены, как будто прошлись напильником, но на функциональность не виляет; в целом доволен
250 lb well very hot to half current compress
Kg 80 have one hundred percent
Быстро приехал недели через две. Усилие не знаю наверно есть килограмм 70 не счем сравнивать. Могу сжать до конца, нужно взять ещё один на 200lb
Excellent grip, as described, opposes good resistance. Well built, strong and durable materials. Don't wet the handles, you don't have to. Just insert the rubber tube into the steel bar a little bit and give it small bumps with the palm of the hand at the other end of the rubber and it is penetrating, little by little no difficulty. Recommended article.
(
Having taken a couple of weeks with a 150 pound expander (I close it completely 25 times per hand) I decided to take myself 250 at once. In short, I got hot 250 can not even half close kg 90 or more exactly eat))) the spring on this expander is already thick, and there is a distance between turns and it's good! Squeak will not)) in general, I'm happy. A thing of good quality. To buy recommend)
Great, absolutely love these quick delivery as well
It was 17 days, we should take a good one. For your money, that's it.
Compared the rigidity of this expander (150 lbs/68 kg) with a 65 kg Sportmaster expander. The expander from the Sportmaster was able to squeeze half. This first time I squeezed almost completely, one cm was not enough to touch the handles. Which says that this expander is not 68 kg, but a maximum of 60, even probably 55 in fact. And after half an hour of exercise with the expander, I began to squeeze it completely so that the handles touched each other. That again to say that the spring is visible weak, even after half an hour of use. And so, the expander is very convenient, the price is adequate. In the same Sportmaster expander for 65 kg costs 1200 rubles. But if you want an expander kg for 70 take 200 lb at once, and just you will get an expander per kg 70))). Because, as it is clear from me written above, the real rigidity of the expander is an order below the declared one. But still a cool thing, I will train the forearms. Thank you to the store for the bag and soft handles on the expander. Seller recommend.
Мой вес 90кг, физ.подготовка средняя. 250LB это как пружину жигулевскую руками сжимать. 150LB Терпимо, но довольно тяжело. Даже по 10 повторений сделать трудно. Рекомендую брать 50LB для разминки и 100LB для тренировки. Или хотя бы 100 и 150.
It's tight, it'll crush itself. You can squeeze, you can not squeeze. 300 pounds straight hard
Fire
Super quality
Super
Cool expander, now I'm definitely strengthening my brushes.
Купил эспандер 100lb, качество хорошее за исключением того что одна из ручек поворачивается со скрипом на 360 градусов, из за чего он иногда высказывает из рук
The expander is good, but the pad is too narrow, barely climbs on the handle of the expander.
It came in 3 weeks. The 300 lbs expander was too tough for me. Seller satisfied
The thing itself is hoposha, but the quality leaves much to be desired. The handles twist and disconnect because of this, the brushes hurt. Since it was marriage, the store returned some of the funds. When I fix the handles, it will be an excellent simulator
Expander good, almost squeeze) it is necessary Order on 250lbs!
Good.
All as described. Thank you
Excellent goods, as in the description.
хороший эспандер
For a very long time
ручки плохо приклеены. пришлось сажать на поксипол
Of course softer than expected. but the quality is good thanks!
quick delivery, great quality
The expander itself is excellent, without any micro-cuts, one pen as dressed, the other broke into rubbish, order without rubber bands, do not look at me.
Great expander. Recommend. Price, quality is consistent.
товар пришел быстро.качество его хорошее.всем рекомендую данного продавца
they actually feel much lighter (-10kg) then specified
Delivery fast to the arch. region, took on 200 , 1 See I do not wait until the end. I recommend.
great price for quality.I am satisfied
The first time broke down
It`s for present, not for me. Excellent. Thanks.
Dovoli misleading espander for початківців I recommend a brother 100-150 lb and зрозумієте Chi is cracked to you an important Chi navpaki is cracked. Повноцінний simulator for передпліччя, palm tree and brush. Shvidka delivery.