Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-10 Business days |
| Canada, Europe |
7-10 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Frenxys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://frenxys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is super, it sits perfectly. This is the best of the cases I have tried for S21 +. Recommend to all
looks good, buttons feel perfect and cutouts are perfect
Fast delivery of the order. Good cover for telephone, very good and beautiful. Recommend this store.
The cover sat clearly. But slippery
Cover as in the picture. I took black. I did. On the phone sits well. Emphasizes the appearance of the phone
Thin, on the Samsung S 21 sat perfectly, came quickly
Bag of good quality, no foreign odors, holes are soft keys but unfortunately come with marriage, inside the plastic dark band, the photo shows, trying to wash, but then realized that it inside.
Cover gun!! It looks expensive rich. Got there quickly.
Better than I expected!
Not that I wanted a little different from the picture but it will go so
Excellent cover, all the cutouts match, smooth, sits tightly, it S21 Fe looks like S22.
Love it! although the blue is darker than the one in the picture. Good quality. It took forever to arrive
Arrived very fast. Even היתי snapping it because it אחלה's cover but currently, currently is handed me while I type is located on the device
Delivery as promised. The cover came deformed in the zone of the buttons. Very hard edge. Slippery. Useless purchase. Good that the cost is low.
excelente
Great case!
The cover is really very steep, my friend bought the same in Russia for 800r. Thank you store.
Quality Chic. On S21 sits without any complaints.
Fast shipping. The goods is according to the description
The goods are not appropriate quality!
Shell soft good quality I recommend
looks so good. like the same phone. fits really well a Galaxy s22
Super fast, very good!!
Thank you, beautiful, came up perfectly! With the store there was no need to communicate, the order sent quickly, received in a week
A+++++
Beautiful object, up to my expectations
Excellent quality, it protects cameras very well
A little crumpled, but in general, if you pour boiling water-it will be very good Recommend
Very different color from photo blue for the rest a normal tpu case
It's perfect. But the cover itself is very slippery. It will always be neat to take, so as not to drop. Also, the screen will not protect. Clean from scratches and dirt
Super fast shipping, 3 weeks! Do not expect to be honest. Cover fits the description, very good quality. Order, not regret
Nice good looking case. The screen protection could be a little better though.
Cool cases bomb recommend
Fast shipping, good quality!
The order delivered very quickly 10 days, the cover is pleasant, though I thought that it would be made of plastic and not silicone
The order delivery was fast and the items are okay as described.
fast delivery, good quality as thw picture.
Parfait !
Quality is average, silicone. Not for long enough
Super gatunkowo all good docięte
All right, the sace is silicone and plastic, very compliant, has good grip. Tested on s22 +
Class Thank you right
good as always, this is my 3rd purchase i love it
Beautiful case, fast delivery
Good cover, like the ergonomics, feels nice in the hand, size got good
Outside the coating is not very. Easily scratched. Normal cheap case
Well, in the description "luxurious". .. In general, the cover will go, its function performs, looks normal
super
Good case and good look for the price
The cover looks neat, and does not overload the appearance, for me it's the main thing.
case is okay but not too snug on phone. phone can easily pop out if dropped from a good distance.
Pretty Hull. Fits perfectly on the phone.
Everything perfect and super fast and very good quality. Recommended 100x100.
Good quality protector and looks great on my s22 ultra
Very satisfied! Excellent case, fast delivery. Recommend
Like product
The case is just as expected. Feels nice to the touch and lays firmy in my hand.
This is one of the most stylish and good looking phone cases I have ever bought, i hope it stays as neat as it looks now but all and all very good experience.
the best cover I have ever seen. thank you
Impeccable and fast, at the top
Looks really nice and good quality
Excellent case for S22 sat perfectly, looks cute
Lovely case. Phone looks very expensive
Excellent case I really liked
Great cover, lived up to expectations, fits well
2 weeks before Moscow, looks like the photo, the phone will not very tight, but not loose.
Super good quality and very beautiful case!
High quality fast delivery I am 100% Recommend s22 plus
very pretty case. finishing is excellent . store send very fast delivery and exactly on the date. Recommend to buy the product.
Conform to the description
Very good case. I recommend you any. Workmanship very good, smooth edges and beautiful design It'll definitely buy again! 10/10
It takes 30 days to arrive. Excellent quality, holds well to hand Perfect fit on the device It looks very nice
Very accurate
The cover is super. Unexpected that TN would be so good. All the cases of the book came of poor quality, this surprised. Advise.
Looks not as rich as in the photo. Oh, come on.
Good quality and presentation, also perfect fit in the telephone, recommended.
The cover is like photography, is on the phone and arrived super fast.
Looks good, stylish, not cheap, like a regular selicon
Very good, arrived in perfect condition!!
ok
Fit perfectly. Looks luxurious. A little slips in the hands.
The case looks awesome, thanks
Top product! Recommended!
good product I love it
Good quality, you can take. I'll take in other colors.
The product is fully in line with the description Thanks store
love the blue one.
Much as the photo
Good quality,fast delivery, I recommended.Thank you
Soft and flexible material
Good item, value for money
Chokhol, neymowirne's ability. Recommend
Super! I'm not taking it forward.
Fits perfectly around the phone, and the quality is good as well!
Fully silicone case, only painted, maybe will Cloud
Sleek looking. Premium hand feel.
Super long delivery. The case itself is not bad
slim and elegant looking
Very practical, meets perfectly job, do not hurt the buttons and also is commode.
it takes 45 days , 10/10 good product
very good quality case
Very nice case. I really love the square (not rounded) edges. The buttons feel fine too.
Cover the bomb. All advise, quality just огооооооонь. Thank you very much.
Awesome Cover! Very beautiful SA and sat perfectly on s21fe
Small minimalist shell but complies with the description, thank you.
perfect!
A cover of good quality, but for a very long time went, to Moscow more than 2 months went.
Very good product no problem
Perfect. They fit well and they have a very nice looking
Cover solid
Excellent quality perfect match on my samsung s22 :)
Super quality. Recommend. Only delivery was.
Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes. Shvidka delivery to Ukraine up to 2 tizhniv
In Silver, the paint from the edges is quickly erased. In black it is better)
I liked how the phone looks in the case. I thought that the cover will be transparent and glossy, but in fact matte. But it's even better. I'm happy with the purchase. All the cutouts are in place, the buttons are well pressed. Looks spectacular
Good cover, nice sitting in your hand. It is a pity that paint quickly peel.
Aesthetically it looks very elegant, it looks excellent. It's not entirely rigid but enough to take a blow (or that is but). By design I certainly recommend it.
The cover is super!!! I'll order another color. Fast Delivery
fits good and came fast
Perfect and bu na quality
The other without any modification! 6/15 to attack the ゅうして とどい in 6/24! Hon and want おなじ like addicted and without grasping Mon could also scratch-resistant and nice かんじ!
All fit. Delivered quickly in the team parcel
All ok
Great case. I will order 2 more such different colors! Generally high. Recommend
Prettier than the photo has taken a long time to arrive but very satisfied
It's not as transparent as you can see in the photo but it meets the function of protecting the cell phone
Fits well and makes a crap looking phone look 100% better
Neat and pleasure
The product is excellent, the finish is perfect and the quality of manufacture is irreproachable I am very satisfied with this purchase, thank you☺️
Good quality!
Exact fit for s21 + as seen in the photos is the model
fast delivery good product satisfied
On S21 sat perfectly. Black edges make the back cover more solid, but if you look at the screen, these black edges visually slightly expand the frame. Still excellent, and delivery fast, days 10.
Good quality
Very good quality product and good looking, recommended
The cover approached perfectly. The surface is smooth, but gripping. Easily slides into your pocket, but holds well in your hands.
I order the second one. it sits perfectly.
Quality Super... fit and recommend
nice fit
the case is fine, I'm wearing it now on my s21
Excellent, quite thick and durable cover. I really like what it looks like on the phone.
The quality is good, all the cutouts for the cameras and the connectors exactly match. The buttons are pressed gently.
Good store. Cover quality, came quickly.
Very nice covers
It's a crumpled. The cover is good, you can feel free to order, just ask for better pack.
The cover is cool! Soft and correct, the glass protects as it should.
very nice
Fits perfectly, came with A scratch.
The cover is just perfect, neat edges are above the screen, protecting it. The camera is protected, the phone looks expensive, unlike a simple cover
Excellent quality and delivery time
Everything is fine. Fit perfectly for Samsung S22.
Excellent product, I liked a lot
The cover came all curve, does not straighten on the phone
Excellent cover, matte behind. The second has already bought this.
I order the second time. Of the minuses, only that shiny edges with time are washed-months for three days
Is exactly as but pictures
A good cover, I order a second time, this time red. If you put under the cover stickers and so on, will hold on well.
Very high quality cover.. Take it will not regret
Items fit perfectly for Galaxy S22 10/10!
Fastest delivery recently: 10 days to Minsk. The cover is not bad, it sat well, nice in the hand. You can take it.
fit my s21 fe very well
The cover is good. It's been a long time...
Pretty and good case, took 3 weeks of shipment to Indonesia.
Exelent protector, very comfortable especially to press buttons
Excellent product. I arrive in perfect condition. I recommend it
I'm not staying with my phone should annex measures as there are many models with different measurements.
The cover is really very good! Recommend
The cover did not receive, because of the war in the country. The money was returned. Thank you
Very quickly get the order and quality nice
Fast delivery, looks super
The cover is excellent, perhaps the best of transparent, but extremely slippery. Keep it tight!
Great case! Deliver mega fast! In Altai territory yes 15 days! Super! I recommend to everyone!
The cover is beautiful, perfectly fit.
Great, that best fits and the best feel and GRIP leave him.
Really good cover. Receiving at the mail, I thought that I could come for 135R. When I dressed on the phone was pleasantly surprised. I put 5 +. Delivery only long about 2 month
Ordered for S21 +. There are no questions about placing the phone in the case. Only the color of the cover itself is not pure black, there is a shade in the direction of purple (eggplant) :)
Design good and better
Very beautiful cover quality is excellent, came quickly, earlier, thank you
The case was made with solid plastic and the finished is amazing It looks like a super expensive device and I feel more comfortable
very
top
Lindaaaa more
Get super fast, excellent product love
Look great and fits well. Nice connection shiny edges and mat back. There is no fingerprints on the back, that is great.
Très bien
Have not received shipment after long time standby
Order arrived in advance, the quality is good, thanks to the store
Case of hafnium, shapeless, thin, just poor
Product description exact. The frame color is slightly darker, but not critical. It looks very beautiful. Recommend!
Delivery to perm for a month. I came all without damage, though I was packed in a regular thin bag. Looking all good .... Qualitatively made. Cost for 124R. Recommend to buy